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Shipping policy

Delivery of all orders is free to all valid locations (exceptions detailed below) within the UK.

Delivery of all orders to worldwide locations outside the UK is free on all orders over £49.00. For orders under £49.00 a £15.00 standard shipping charge will be applied at Checkout.

All products advertised on the Site are subject to availability and may be discontinued at any time without notice. We accept no responsibility or liability for any goods we are unable to supply for any reason.

We reserve the right to correct any errors or misprints and we have no responsibility if any of the goods or services advertised on the Site are unavailable.

Madaboutneon supply products that are manufactured/made to order and aim to process and despatch all orders within 1-2 working days of receipt of the order and to complete delivery to UK locations within 2-4 working days thereafter, depending on the carrier. Delivery times to locations outside the UK will vary depending on the final location and the carrier/shipper used, however where possible we will aim to use the fastest method available.

Madaboutneon accepts no responsibility for delays to the aforementioned periods. We will try to deliver earlier than the stated periods when possible and will notify you of any unexpected delays beyond the delivery period originally indicated as soon as reasonably possible.

Unfortunately we cannot offer free delivery to the following UK locations, should you require delivery to any of these locations please contact us for further information:

  • Guernsey
  • Outer Hebrides
  • Isle of Man
  • Jersey
  • Kirkwall
  • Shetland islands